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IT service management ( ITSM ) softwareIT & Software Asset Management
IBM Tivoli IT & Software Asset Management products provide customers with the information required to track, manage, and service IT assets efficiently through their entire life cycle by combining the inventory, financial and contract management of IT hardware and software assets. These end-to-end cross-platform IT asset management solutions provide the comprehensive view you need to optimize your IT hardware and software asset management processes, maximize your return, improve staff productivity, and reduce compliance risks. Since these products are part of the same SOA architecture as Tivoli Service Request Manager, further operational efficiencies and improved service levels can be achieved. Furthermore, these solutions can easily be extended to manage non-IT enterprise assets as well, resulting in additional efficiencies and improved service levels. |





