IT service management ( ITSM ) software Tivoli Software

IBM Service Management Software
Driving Innovation through Visibility. Control. Automation.™

IBM Service Management software unlocks innovation in your organization. Get the Visibility, Control, and Automation you need to deliver services aligned to your business goals—Visibility to see and understand the workings of your business; Control to effectively manage your business, minimize risk, and protect your brand; and Automation to optimize your business, reduce the cost of operations and deliver new services more rapidly.
Built on the Tivoli Service Management Platform, IBM offers the broadest and deepest set of capabilities in the industry wrapped with best practices (such as ITIL V3), methodologies and services, to help you leverage those capabilities in your environment as efficiently and proactively as possible.

More specifications...