Yaskawa's Technical Support Center is staffed with knowledgeable and experienced engineers who have expertise, hands-on equipment and documentation to answer your questions quickly, accurately, and efficiently. We strive for our customers' absolute satisfaction by providing them with the technical support they need to improve productivity and reduce operating costs, while maximizing machine uptime levels.
Before You Call...
Please have as much of the following information available:
Complete model and spec number of unit
Serial number
Failure information (fault and alarm codes, descriptions)
Application product is used on
Length of time in service
Time of occurence
Machine repair history prior to failure