CRM software / document management / creation / optimization

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Characteristics

  • Function:

    document management, creation, optimization, CRM, business intelligence, assessment

Description

In order to acquire and retain customers, your business needs full insight into your customer relationships, even when your sales team is on the road. As a result, the demands on sales support in ERP systems are high.

With abas ERP, you can manage your sales processes with ease, from pricing and bid creation to order processing, order controlling, forecasting and early warning systems. You can reduce errors, identify trends at an early stage, plan dynamically and calculate accurately.

The 360° sales cockpit

The fully integrated sales functions in abas ERP provide all relevant information and interactions on prospective and existing customers centrally, including contact details, requests, order history and correspondence, as well as documents that are archived in the abas document management system. This guarantees maximum transparency and customized communication from the initial opportunity through to order placement, from initial contact through to after-sales support. In just a few mouse clicks, you can check the status and priority of current sales projects and adapt them if necessary. And thanks to abas Mobile CRM, you can even do this while you're on the go.

abas BI (Business Intelligence) provides you with BI reports for CRM – a sound basis for the assessment of your sales activities and their further optimization.