Solve problems in real time
Share your real-time view with experts remotely to get the help you need, and stay hands-free on HoloLens or Dynamics 365 Remote Assist mobile.
Bring critical information into view
Use information from Dynamics 365 Field Service, or capture asset information and use it with Microsoft Power Platform or other enterprise applications.
Inspect the site without being on location
Avoid unnecessary travel and reduce costs and delays with remote inspections combining video, screenshots, and annotations on your devices.
Manage work orders and more
Launch Dynamics 365 Remote Assist mobile directly from a Field Service mobile booking and post call info to the associated work order's timeline.
Reduce machine downtime
Perform maintenance requests in Dynamics 365 Supply Chain Management with the help of remote experts to minimize costly machine downtime.
Gain visibility with call analytics
View your organization’s operational dashboard in Dynamics 365 Remote Assist on desktop or mobile devices.