Customer service management mobile app

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Deliver Next-Gen Mobile App Experiences with Instant In-App Support Support customers directly within your mobile apps, without requiring software downloads or enabling access to the mobile device itself. Face it: Mobile apps are here to stay. And with an alarming one out of five users abandoning mobile apps after one use,1 it’s critical that your onboarding and long-term retention strategies include in-app customer support. Why? Brands that differentiate their mobile apps with in-app support services outperform their competitors by helping customers every step of the way, retaining happy customers — longer. And that’s where TeamViewer Tensor Mobile App Support comes in, enabling you to integrate remote support for your mobile apps only — without allowing access to the entire mobile device. Enhance Your Mobile Apps with Seamless In-App Customer Support Provide instant, secure in-app support for your mobile apps — without exposing other device information like push notifications or enabling full access to the device itself. Differentiate your brand with white-labeled in-app remote access and remote control capabilities, easily integrated into your app support workflow and UI Prevent damage to and tampering with customer devices as supporters can only remotely access and control the app itself, not the actual device Ensure customer privacy with GDPR compliant support for your mobile apps