Who we are
faytech specializes in the design, development, manufacturing and marketing of Touchscreen Monitors and Touchscreen PCs. With its roots in Germany, faytech today sells and supports Touch Monitors and Touch PCs on a worldwide basis. faytech offers German engineered products, manufactured in Asia with local service.
faytech has its roots in Germany. Arne Weber, the founding manager of faytech, started to develop and market electronic devices in 2001. Later in 2006, the today called faytech AG started to import touch displays in Germany. And within three years, the German corporation became the leading touch device supplier in Germany in this niche.
Based on the early success, the management team moved to Shenzhen to start its own production facility in China. By doing this the company now combines German quality and development know-how together with Chinese sourcing and manufacturing competencies. In 2009, faytech Tech. Co., Ltd. was founded.
In 2010, faytech began to produce touch PCs in its own factory for the first time. Today all offered touch devices are solely designed and manufactured by faytech. produced on its own ISO 9001:2015 certified production lines, following strict German quality guidelines and expectations. faytech’s marketing strategy is to deliver the best price/quality ratio in the industrial and B2B touch device market.
In 2013, a partnership was created and faytech North America was established in order to better support this market. Recently in 2018 with great demands for products in both India and Japan, offices were establised in these two markets. Recently by the end of 2018, due to the great demand of faytech products, the second factory was opened in Suining, China.
With strong Research & Development teams in both Germany and China, faytech has the abilitiy to develop and innovate new products, which ensures the products provided are always at the technical forefront. In addition to the SGS guided ISO 9001:2015 certification of both our production plants in China, faytech’s products have certifications in order to comply with quality control on a global basis.
All of our products receive CE, FCC, CCC and RoHS certifications before being put into our product portfolio. Besides these certification a certain amount of products also comply with special automotive and medical directives, such as the E-Mark and EN 60601-1 Medical certificates.
Before any of faytech’s products leave the factory the displays are tested several times and deemed to be completely operational and in perfect condition. With the ERP system currently in use, all productions ever made can be tracked back to its individual supplier and components, this ensures a complete overview of the entire supply chain.
Because of the complete quality control chain from material incoming inspection, production and testing, all the way to after-sales analysis, faytech can make reliable statements regarding their own product quality. With strong ERP systems and data gathering tools, all operations are constantly analyzed and the quality is steadily further improved.
Quality / Price ratio
We aim to provide the best quality and price ratio, to ensure that the products correspond to the highest quality standards, but at the same time are cost-efficient.
We pride ourselves on the effort that we put to achieve the best service quality. We attempt to ensure a deep understanding of the customer’s needs and provide a product that corresponds to them the best. We try to establish long-term connection with customer’s and plan ahead together.