Remote management system

Overview
Bosch Industrial Boiler Assist is the central platform for remote management of industrial boiler systems. It enables efficient remote support, continuous real-time monitoring and proactive alerts to maintain operational safety and availability of steam and heat supply.

Key benefits

• Flexible data access for seamless remote monitoring
• Simple integration with a free choice of network connection
• Fast and cost-effective remote support from Bosch experts
• Certified cybersecurity for secure remote access
• Improved system availability through proactive alerting

Features

• 1:1 representation of the boiler and system control user interface allowing menu navigation and real-time viewing of operating parameters
• Simultaneous monitoring of multiple systems at different sites
• Preconfigured remote technology for quick integration into new and existing control systems (BCO, SCO)
• Connectivity via Internet or company internal network; supported on standard devices (PCs, tablets, mobile phones)
• Online fault diagnosis, parametrisation and programming by Bosch experts; spare-part identification to reduce on-site interventions
• Event-driven alarm system with predefined status updates delivered via push notifications or e-mail

Security & Standards

• Multi-level security approach including modern encryption and two-factor authentication
• Developed in accordance with the Cyber Resilience Act (CRA) requirements
• Certified to ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27701 and IEC 62443-4-1, IEC 62443-4-2

Technical specifications

• Commercial name: Industrial Boiler Assist
• Product type: Remote management platform for industrial boiler systems
• Main functions: Remote access, real-time monitoring, proactive alerts, remote expert support
• Integration: Compatible with BCO and SCO control systems
• Connectivity: Internet or internal company network
• Supported devices: Standard devices (PCs, tablets, mobile phones)
• Security features: Encryption, multi-level security, two-factor authentication; CRA alignment
• Certifications: ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27701, IEC 62443-4-1, IEC 62443-4-2
• Alerting: Event-driven alarms, push notifications or e-mail
• Available document: Boiler components and controls brochure (PDF, 3 MB)