Monitoring software Smart Connect

commissioningdiagnostictroubleshooting

Overview
Smart Connect is commissioning and diagnostic software designed to accelerate site setup, provide real-time tank gauging asset monitoring, and simplify troubleshooting for field and IT teams. The application supports wired and wireless connectivity and enforces enterprise-grade security so teams can commission, diagnose and maintain Enraf gauges with confidence.

Why Smart Connect?

• Faster commissioning: Guided workflows and automated site import reduce setup time.
• Fewer configuration errors: Structured asset hierarchies and validation prevent common manual mistakes.
• Improved uptime: Live asset scanning and event logging detect issues early.
• Secure operations: Role-based permissions, file-level controls and encrypted data handling.
• Flexible access: Local wired protocols or Bluetooth for on-site work; remote diagnostics via HTTPS/VPN when authorized.

Key Features

• Real-time asset scanning: Detect gauges, interface boards and communication ports with live operational status and diagnostics.
• Guided site configuration: Create or import sites with pre-defined asset templates and intuitive configuration tools.
• Enterprise security: Enforces TPM 2.0 requirement, role-based access and digitally signed components.
• Event logging & monitoring: Built-in logger captures system and user actions; logs can be reviewed locally or via Windows Event Viewer.
• Automated backup & recovery: Schedule backups according to IT policies and restore configurations and logs to minimize downtime.
• Flexible connectivity: Supports TCP/IP (Ethernet), COM (Serial), Bluetooth Classic, Modbus, HART; remote diagnostics via HTTPS or VPN when authorized.

Who It’s For

• Field engineers: commission sites faster and diagnose assets on site.
• Site managers: monitor asset health and ensure operational continuity.
• IT & security teams: control access, integrity and compliance of system data.

Common Use Cases

• Commissioning new tank gauging sites
• Troubleshooting field assets remotely or on site
• Migrating legacy configurations to updated systems
• Ensuring secure access, backup and quick recovery
• Monitoring performance across multiple assets and sites

Technical specifications

• Connectivity: TCP/IP (Ethernet), COM (Serial), Bluetooth Classic
• Supported Field Interfaces: CIU 888, CIU 858, CIU Prime, CIU Plus, SmartLink
• Supported Gauges: Servo 854, SmartServo 954, SmartRadar 970/971/973, FlexLine 990
• Security Hardware: TPM 2.0 (Required & Enabled)
• Scanning Functions: Site Scan, Health Scan, TCP/IP Port Scan, Board Scan
• Product Type: Commissioning & diagnostic software for Enraf gauges
• Operating System: Windows 10 (Version 21H2, Build 19044 or later)