Overview i-link® is a cloud-based fleet management platform for tools, machines and compliance. A small integrated module inside compatible i-team PRO products sends usage information, battery levels and location data to the i-link® platform on a daily basis. The platform provides list and global GPS-map views of assets and can be accessed from desktop web or mobile apps.
Key features - Cloud-based fleet and asset visibility: view assets as a list or on a global GPS map
- Daily telemetry: usage metrics, battery levels and location reported daily
- Maintenance & service management: configure maintenance schedules, alerts and keep service history
- Service tickets: users scanning QR codes can log service tickets; administrators can configure ticket workflows and notifications
- QR-code-enabled resources: scan QR codes to access manuals, training material and videos
- Training & resources management: upload and manage training material inside the platform
- Minimising downtime: live up/down time monitoring and GPS tracking to locate machines
- Compatibility with non i-team equipment: non i-team assets can be added using QR codes
Benefits (high-level) - Asset visibility — centralized overview and management of fleet with desktop and mobile access, GPS location tracking
- Service & maintenance — configure alerts, create service tickets and track maintenance history
- Training & resources — host and distribute manuals, videos and training materials via QR codes
- Minimising downtime — locate machines quickly with GPS tracking and reduce interruptions with scheduled maintenance
- Safety & compliance — provide access to user manuals and periodic service alerts to support compliance
Notes from product details and FAQs - i-link® is provided free for the first 36 months as a starter period; after that a subscription model is available
- Supported user model: up to five users per organization
- User roles available: Admin (full control, create groups/users), Editor (edit asset information, limited admin rights), User (view-only access)
- Machines currently shipped with integrated i-link modules include i-mop pro models (XL & XXL) and the i-drive; the platform is being expanded to additional machines
- Non i-team equipment can be integrated using QR codes; additional QR codes are available for a one-off fee (stated on site)
Technical specifications - Platform type: cloud-based fleet and asset management
- Data collected: machine usage metrics, battery status, daily location reporting
- Access: desktop web and mobile app
- Asset views: list view and GPS map view
- User limits: up to 5 users per organization
- User roles: Admin, Editor, User
- Service management: maintenance schedules, alerts, service history and configurable service-ticket workflows
- QR code features: access to manuals, training content, service ticket submission and resource downloads
- Trial/offer: complimentary access for first 36 months (as specified in product details)
- Compatible machines: i-mop pro (XL & XXL), i-drive (current integration); supports adding non i-team assets via QR codes