Fully digitalize the in-person consultation experience. Schedule appointments in advance and host case-closing meetings online.
Digitalize the complete in-person consultation experience
Optimized to conduct meetings with customers, clients, and prospects in a customized space
Solution Overview • TeamViewer Engage • Online Consultation
Digitalize and personalize the end-to-end consultation experience. Plan appointments ahead of time with the Appointment Scheduler and connect with customers in a personalized online space to conduct case-closing meetings.
“The results led to such success that we decided to use TeamViewer Engage’s Co-Browsing solution for the long term and to further expand the collaboration.”
Appointment Scheduler
Allow agents and customers to book appointments
Plan and organize consultations ahead of time within one platform. When clients schedule meetings directly, both agent and customer receive a calendar invite that includes a meeting link. Sync directly with your preferred calendar, and even customize the interface to reflect your brand. Your team can always send out the initial invitation via email.
Video Conference
Personalize conversations over video
Conferences are equipped with key functionalities to guide, inform, and close deals. Customize the interface by color-picking exact brand shades and/or replacing logos
Co-Browsing
Browse the web with customers
Securely browse any website with a customer, client, or prospect and immediately gain interactive visual context. Draw, circle, point, and highlight directly on site while walking through paperwork, explaining information, helping configure products, and more.