Analysis software Assist AR

trackingtrainingpreventive maintenance

Augmented Remote Assistance for Anyone, Anywhere, Anytime What is TeamViewer Assist AR? TeamViewer Assist AR is a remote support solution that provides easy, fast, and secure augmented reality-powered visual assistance to identify and solve problems from anywhere in the world. Benefits Close Knowledge Gaps Facilitate faster knowledge transfer and bring junior technicians up to speed with hands-on field training provided through remote visual assistance. Increase Customer Satisfaction Achieve better first-time fix rates and deliver exceptional, world-class service to customers without adding resources – AR-powered, anytime, anywhere. Accelerate Knowledge Transfer Onboard and train junior technicians quicker by enabling senior experts to guide them remotely. Close knowledge gaps by recording important sessions for future training. Solve Problems Faster Act immediately with real-time fault analysis to increase productivity and ROI. Enable your service technicians and customers to get direct support from experts via audio and interactive video. Reduce Costs Reduce travel costs by replacing on-site visits with remote expert help for service technicians and customers. Minimize Machine Downtime Remotely guide your customers through preventive maintenance processes to extend the life of machines and reduce downtime. Feature Highlights 3D Annotations Using advanced 3D object tracking, the expert can “mark” the display with arrows, notes, and highlights that make it easy for the user to follow along with the expert’s instructions. And the notes “stick” to the referenced real-world objects, even if the camera moves away.