AGC Instruments
私たちについて
AGC Instruments is a leading manufacturer of Gas Analysis Solutions to all users requiring a Quality Control or identification of their gas stream. We have over 50 years experience in providing our customers with their “Total Gas Analysis Solutions”. We work closely with all customers to ensure they obtain the analytical solution that meets their needs and a system that is easy to use and understand. All AGC distributors are extremely experienced and factory trained to the highest standards, offering you a complete after sales support service. The wide range of Detectors available can be customised to measure unique gas streams and we place an emphasis on the continuous development of our analytical solutions. Our worldwide reach with strategic partners ensures that you have peace of mind and after sales care that are important to your operations.
私たちの価値観
AGC Instruments are committed to providing and maintaining quality systems from customer liaison to technical knowledge through to System Design and Delivery. We believe that our After Sales Support to the customer is one of the most important services we can offer. Through our Global network, we will provide you with the best analytical solution and will also guarantee that our solution will work with excellent results and performance. Our policy is to delight customers by exceeding their expectations.
By working as a team, we will provide:
- Knowledgeable pre-sales technical support and applications advice;
- Friendly, efficient customer service and accurate product availability information;
- Comprehensive post sales technical support;
Thereby maintaining complete customer satisfaction and confidence at all times. This stated policy is communicated and promoted by all personnel within the company with clear links established to our business objectives. This is achieved through the effective implementation of in-depth quality control systems which are continually and systematically reviewed for effectiveness and improvement.