NEO Monitors
私たちについて
NEO Monitors AS was founded in 2003 as a commercial part of Norsk Elektro Optikk AS (NEO). Today, NEO Monitors is a leading manufacturer and supplier of TDLAS gas and dust analyzers, based on over 30 years of high-risk research and development in electro-optics and laser technology.
NEO Monitors develops and supplies tailored solutions (LaserGas™ and LaserDust™) for measuring gas and dust in all types of industries worldwide.
The solutions have three main missions:
1. Optimize production processes.
2. Control and improve safety.
3. Measure emissions.
The analyzers can measure over 40 gases and combinations and are used in numerous kinds of applications in all kinds of industries, such as cement, chemical/petro-chemical, oil and gas, power, pulp and paper, environmental, fertilizer and many more.
NEO Monitors has more than 40 distributors spread across all continents. It is the fastest growing European company in this niche, with over 14000 analyzers installed (2018).
The analyzers accommodate different needs in the industry, from monitoring gas in stacks, pipes, ducts and process chambers to monitoring the safety of workers and environmental functions.
NEO Monitors AS was acquired by the Nederman Group in 2017 and we are proud to represent the same values:
“We protect people, planet and production from harmful effects of industrial processes, contributing to sustainable production, environmental benefits and a safe workplace.”
私たちの価値観
NEO Monitors strives to identify current and future customer needs, to meet customer requirements and exceed customer expectations.
The management ensures that customer requirements are understood and met, by requiring compliance with documented customer communication procedures. Customer requirements are determined, converted into internal requirements, and communicated to the appropriate people in the organisation.
Quality objectives are established to support our organisation’s efforts in achieving our quality policy. Objectives have been established for the following:
Marketing/sales
Provide a first response to customers inquires within 24 hours.
Production
Provide a shortest possible delivery time for standard products.
Service
Provide technical support to customers by phone and/or e-mail within the same day. Minimise turn around time for warranty and other standard service tasks.
Product quality
Improve yield and reduce failure rates by continuously monitoring the quality of the parts being used and the work being done by employees at all levels in the organisation.
