UHF radio transmitter

RFnetworkcompact

Overview
Long-range paging transmitters for guest, staff and kitchen workflows. Systems support a range of models to address front-of-house, back-of-house and integrated network deployments in restaurants, healthcare facilities, retail and other commercial environments.

Why use a transmitter?

• Ensures one-way paging where mobile networks may be unreliable (thick walls, basements, high-interference areas).
• Operates on high-frequency radio with elevated antennas to extend coverage and reduce signal interference.
• Provides a dedicated broadcast channel for timely, predictable communication of alerts and notifications.

POCSAG (protocol)

• POCSAG is a one-way radio data protocol widely used for pager messaging.
• Advantages: cost-effective deployment, reliable delivery, private broadcast network and straightforward integration with pager hardware.

IStation

• Designed for guest and staff paging in integrated front-of-house systems.
• Network-addressable transmitter with repeater and teleconnect support for extended coverage.
• Integrates with waitlist and table-management applications and common KDS/POS systems.
• Data logging for analytics (wait times, peak periods, communication patterns).
• Suitable for environments requiring privacy and coverage in hard-to-reach areas.

ServerCall

• Dedicated kitchen transmitter and panel system.
• Available in 12, 24, 48 and 72-button panel configurations.
• Pairable with a Cancel Panel to cancel pages from a secondary location.
• Auto-Recall: configurable automatic re-page up to three times when an event (e.g., order ready) occurs.
• Manager Button: single-button priority alert to call a manager.

SureCast

• Planned transmitter offering for streamlined paging operations.
• Designed for reliable paging with quick-access hotkeys and programmable message options.
• Compact form factor for deployment in space-constrained environments.

IQ Base

• Guest and staff transmitter with built-in wait-time calculation and host-station notifications.
• 8-line LED backlit interface and simplified setup.
• Includes Manager Button and Smart Alerts (Out-of-Range, Search) to help reduce pager loss.

Neo Guest

• Compact guest paging transmitter providing standard UHF output.
• 1 watt transmitter output for typical UHF coverage and range.
• Cost-effective option for restaurants and small commercial operations.
• Features Smart Alerts and a bright LED backlit digital display.

Neo Staff

• Staff paging transmitter for server and back-of-house workflows.
• Optional dry-erase numbered board (1–20) for short notes.
• Uses UHF with its own system ID to minimize cross-system interference.
• Manages up to 20 pagers; includes Smart Alerts and LED backlit display.

Additional Features & Systems

• Transmitter and pager compatibility charts available to compare models and supported pager types.
• CloudAlert: bridges email/online notifications to staff by converting alerts into SMS or pager messages.
• DirectAlert: enables third-party systems to send text or pager alerts to customers via compatible transmitters and internet-connected controllers.
• Integration with SmartCall Messenger and HostConcepts for messaging, waitlist management, reporting and secure/HIPAA-compliant communications where applicable.

Technical characteristics / specifications

• Maximum pager capacity: up to 9,999 pagers (long-range transmitters).
• Neo Guest transmitter output: 1 W UHF coverage.
• Neo Staff capacity: manages up to 20 pagers.
• ServerCall panels: available in 12, 24, 48 and 72-button configurations; supports Auto-Recall and Manager Button.
• IStation: network-addressable; supports repeater, teleconnect, page-by-phone, data logging and integrations with waitlist/KDS/POS systems.
• Smart Alerts available on several transmitters: Out-of-Range and Search functions to reduce pager loss.
• Interfaces: LED backlit digital displays (model-dependent), some with multi-line displays (e.g., IQ Base 8-line).
• Protocols: POCSAG support for one-way pager messaging.