Primagest,Inc.

About Us

Primagest, Inc. is a member of the Canon Marketing Japan Group.

Primagest provides the most suitable scanning and sorting solutions tailored to each customer’s operational requirements, ranging from high-speed processing of standardised forms to the handling of mixed and unstructured documents.

Our world-class high-speed, high-productivity scanners are manufactured in Japan and designed to meet the demanding needs of large-scale back-office operations. As a hardware vendor, Primagest offers a comprehensive service covering manufacturing, deployment, and ongoing maintenance.

Our solutions have been delivered and deployed across Germany, Italy, Turkey, Qatar, Turkmenistan, US, Columbia, Japan, Korea, Taiwan, and other regions, and are widely used in the back offices of financial institutions, utilities, and distribution industries.

In addition, visitors are welcome to experience our high-end hardware solutions at the Primagest Showroom in Shinagawa, Tokyo. Our experienced staff provide detailed explanations and live demonstrations, allowing customers to see the performance and reliability of our products first-hand.

Our values

"Delivering superior image quality and optimised performance at world-class speed"

Primagest is committed to designing seamless interaction between the analog and digital worlds, recognising that paper continues to play an essential role in business processes even as digital transformation accelerates. By linking analogue and digital information, we enable unprecedented operational efficiency, reduced labour requirements and enhanced user experience.

We believe in continuous innovation and value creation. Our mission is to help customers achieve optimal business processes by anticipating market and customer needs, and our vision is to make digital transformation a truly empowering experience.

As a technology-driven company, we pursue excellence in everything we do — from solution development to implementation and ongoing service — while remaining firmly guided by ethics and responsible corporate behaviour. We are committed to building trust with our clients and partners, adhering strictly to compliance, and contributing to society through the evolution of information processing technology.

Our Commitment to SDGs and ESG

At Primagest, responsible business goes hand in hand with technological innovation. We are committed to the United Nations Sustainable Development Goals (SDGs) and actively integrate Environmental, Social, and Governance (ESG) principles into our operations and services.

Environment

Our core business — digitising paper-based documents and automating back-office workflows — directly contributes to reducing paper consumption and lowering the carbon footprint of administrative operations. By helping organisations transition from physical to digital processes, we support our clients' own sustainability goals while minimising environmental impact across supply chains.

Social

We are committed to creating an inclusive and supportive workplace. Primagest supports flexible and diverse working arrangements through reduced-hours programmes, family care leave, and robust systems to prevent excessive working hours. We also deliver cloud-native and location-free solutions that empower our customers' employees to work more flexibly, regardless of location.

Governance

Primagest maintains a rigorous internal control framework, reviewed and updated annually. We operate an internal whistleblowing system to detect and prevent compliance violations at an early stage, and conduct regular compliance training for all employees. We adhere strictly to applicable laws, regulations, and industry standards.

Third-Party Certifications

Privacy Mark (JIPDEC) : Personal Information Protection Management System, 10820409 (11)

ISO/IEC 27001 : Information Security Management System, JQA-IM0370

ISO 9001 : Quality Management System, JP09/061805

Learn More

Full details of our SDGs and ESG initiatives:

https://www.primagest.co.jp/english/company/sdgs/index.html