Suzhou Suntop Laser Technology CO.,LTD
Who we are
Suntop Laser Technology Co.,Ltd's headquarter is located in the beautiful Suzhou city (close to Shanghai city) who is belong to the famous Sino British joint venture Suntop Group, and it's a forefront laser machines manufacturer that professional committed to the development, manufacturering and sales of the different kinds of laser equipments and provide the professional laser solutions, Since we have accumulated many years of experience in laser application equipments and most of the laser technology original from Germany, so we are one of the larget, most comprehensive, fastest-growing laser application and solutions companies in China.
We have the laser cutting department, laser welding department, laser marking department, High power CO2 laser cutting department, CNC water Jet cutting department, automation department, quality control department etc, we have more than 25 series of laser application equipments and automated facilities, including laser cutting , laser welding, laser marking, water jet cutting and the automatic laser welding machines and other kinds of metal processing machinery.
We can provide the comprehensive laser application solutions and customized laser machines for differnet industries all over the world, our representative type of customers, such as: Festo, Bosch,Valeo, Saic motor, WIKA, Wyeth, Bull, HTC, Panasonic, Siemens, NSK, SKF, Massey University, Ghahraman, Ketan, Xstrata, Pyramis,Tecna, Limitless, etc..., our laser machines exported to more than 40 countries and regions.
Suntop Laser already passed the SGS and the ISO9001:2000 quality control system, all our laser machines are produced understand this quality control system strictly, all our machines got the Europe CE and USA FDA certificate.
Suntop laser has a perfect sales and service network which has covered most of the main developed cities in China and most of the countries and regions in the world, we provide 24 hours advice and services for foreign customers.
Over the years, we take the business concepts of “Pursue innovation with technique, Guarantee quality with management, Gain applaud with services”, today we always insists quality oriented principle to cast Suntop brand and tomorrow we will become a leader with the industry elite in the laser industry of the world.
SUNTOP LASER persists in customer-oriented strategy to provide customers with satisfaction of pre-sale and after-sale service of installation, commissioning, training and maintenance etc.
1. Pre-sale Service
Before signing the contract, our company will offer various proposals of production process, the technical consultation, testing samples, selection of equipment models etc.
2. Installation and Debugging
According to the negotiation, the trade term can be FOB, CIF, CFR,DDP, DDU etc, we will deliver the machine within the stipulated time and dispatch technical engineers for installation if customer need.
The technical training is about 3-15 days to buyer’s technicians ( the exact time depend on the actual machines ), we can provide the training either in seller’s or the buyer’s training center. The main training contents are as follows:
Training on common use of the drawing software ;
Training on operation of cutting / welding / marking software ;
Training on procedures of switching on or off the machine ;
Training on the significance of panel and software control parameters, the parameter selection scope ;
Basic maintenance and cleaning ;
the consumable parts replacement or repairing .
We also provide relevant technical support and the automation system .
Free technical consulting and future software upgrades .
The response time of our oversea customers service is within 24 hours.
After the warranty period, users only have to pay for the net cost of repair parts, while the users also enjoy the machine's life-long service.