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Ethernet network appliance KNVMS-V1
IP PBXSIPUSB

Ethernet network appliance - KNVMS-V1 - HONGKONG KOON TECHNOLOGY LTD - IP PBX / SIP / USB
Ethernet network appliance - KNVMS-V1 - HONGKONG KOON TECHNOLOGY LTD - IP PBX / SIP / USB
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Characteristics

Network
Ethernet, IP PBX, SIP
Connectivity
USB

Description

Overview
Software Model No.: KNVMS-V1
  • KNTECH Message Center is a pure software voice-messaging solution that enables network-wide advanced voice mail services across any voice network infrastructure, providing messaging access from internal or external telephone devices.
  • The KNTECH IP Touch phone GUI are so easy to use that end users virtually need no training for being able to use their voice mail.
  • Includes Automatic Gain Control (AGC) to dynamically regulate volume for both recording and playback.

Behaviour and Call Handling
  • A staff extension can be designated to provide personalized call answering support. When a mailbox owner (boss) is unavailable to answer an incoming call, the Voice Mail System (VMS) will automatically route the call to their designated staff.
  • Callers have the option to leave a message in the boss's mailbox or dial another extension.
  • The VMS can disable the boss forwarding function outside of office hours or when instructed by the designated staff.
  • If the designated staff cannot take the call and the caller leaves a message, the message will be stored in the boss's mailbox.

Key features and technology
  • The system supports local direct connection and remote connection via Internet; a dial-up modem interface is provided to allow remote administration via PSTN dial-up as required.
  • The CVMS is hard-disk based and configured with RAID 1 data redundancy (Mirroring) to ensure data reliability.
  • The Management Workstation supports connection to a black and white A4 laser printer (USB/Network type) for printing system logs and records as specified.
  • The system includes an automatic deletion function for expired messages; the administrator can define maximum retention periods for both un-played and saved voice messages. Programmable limits for individual mailboxes include maximum message length and maximum number of messages allowed.
  • The system performs self-diagnostic tests constantly in the background to monitor disk drives, interface cards, and critical components, logging any deviations or alarms.
  • The On-site Control Terminal software can output system reports and statistics in both PDF and Microsoft Excel formats.
  • The ringing duration before an unanswered call is routed to the CVMS is configurable on both individual user level and user class level.
  • The Message Waiting Lamp (MWL) will remain on or blinking until all new voice mail messages in the mailbox are acknowledged/retrieved.
  • Experienced users can bypass voice prompts at different levels by entering a string of commands, executing them in order without playing the full prompt.

Additional product fields shown on page
Model: KNVMS-V1
Size:
Material:

Caractéristiques / spécifications techniques
  • Software model: KNVMS-V1
  • Supports network-wide voicemail across any voice network infrastructure
  • Access to messaging from internal or external telephone devices
  • IP Touch phone GUI with user-friendly interface
  • Automatic Gain Control (AGC) for recording and playback
  • Supports local and remote (Internet) connection; optional PSTN dial-up modem interface for remote administration
  • Hard-disk based CVMS with RAID 1 mirroring for data redundancy
  • Management Workstation supports A4 laser printer (USB/Network) for logs and records
  • Automatic deletion function for expired messages; configurable retention and mailbox limits
  • Continuous self-diagnostic monitoring and logging of critical components
  • Report export in PDF and Microsoft Excel formats
  • Configurable ringing duration before routing to CVMS per user and user class
  • Message Waiting Lamp (MWL) behavior: persistent or blinking until messages are retrieved

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*Prices are pre-tax. They exclude delivery charges and customs duties and do not include additional charges for installation or activation options. Prices are indicative only and may vary by country, with changes to the cost of raw materials and exchange rates.
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