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Remote maintenance system

Remote maintenance system - BHS
Remote maintenance system - BHS
Remote maintenance system - BHS - image - 2
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Description

Overview
Secure Plant Connect is BHS Corrugated’s centralized security infrastructure platform that provides monitored, IT‑friendly remote access to corrugators for diagnostics, troubleshooting and maintenance. It combines zero‑trust RPAM principles, end‑to‑end encryption and customer approval workflows to protect data, machines and production processes.

Why cyber security is important for corrugated production
  • Connected machines and data‑driven services increase operational efficiency and the attack surface.
  • A single security incident can cause production downtime, data loss, regulatory non‑compliance and financial impact.

What is Secure Plant Connect?
Secure Plant Connect is the central remote access platform used for BHS Corrugated service and maintenance contracts. It enables secure, auditable remote connections between corrugators and BHS Corrugated service teams without relying on traditional VPNs.

Key features
  • Secure remote maintenance and remote diagnosis for corrugators
  • Granular entitlement and session control with audit logs
  • Zero‑Trust RPAM architecture (no conventional VPN or static IPs)
  • IT‑friendly integration for existing enterprise infrastructures

Secure remote access architecture
The platform uses a three‑tier secure remote access architecture that ensures separation, transparency and control. Notable elements include:
  • No static IP connections
  • Customer approval workflow (e‑mail, SMS or web portal)
  • End‑to‑end encryption and session auditing

Compliance & Certification
Secure Plant Connect supports alignment with industry and regulatory frameworks relevant to industrial security and information management. Referenced standards include:
  • NIS‑2 Directive (EU)
  • ISO/IEC 27001 — information security management
  • ISA/IEC 62443 — security for industrial automation systems
  • EN 50518 — alarm receiving centre integration

Benefits at a glance
  • Security: Zero‑Trust RPAM approach replacing conventional VPNs
  • Entitlement: Full control and auditability of remote sessions
  • Regulatory readiness: Concept aligned with NIS‑2 and industry standards
  • Improved insurability: Supports insurers’ OT requirements (MFA, audit logs)
  • Operational model: BHS Corrugated assumes responsibility for availability, security and performance of the remote access infrastructure

Risks addressed
  • Corrugator downtime causing production stoppages
  • Loss of insurance coverage if security standards are not met
  • Loss of customer trust after security incidents

Additional information
The solution references industry guidance such as the FEFCO Cyber Security Handbook and aligns implementation with current best practices in industrial cybersecurity.

Caractéristiques / spécifications techniques
  • Product name: Secure Plant Connect (BHS Corrugated)
  • Purpose: Monitored remote access for corrugators — diagnostics, troubleshooting, maintenance
  • Architecture: Three‑tier Zero‑Trust RPAM (no static IPs, customer approval workflow, end‑to‑end encryption)
  • Security measures: MFA support, detailed audit logs, session approval
  • Standards: NIS‑2, ISO/IEC 27001, ISA/IEC 62443, EN 50518
  • Integration: Designed for easy integration into customer IT infrastructures
  • Operational model: BHS Corrugated assumes operational responsibility for availability, security and performance
*Prices are pre-tax. They exclude delivery charges and customs duties and do not include additional charges for installation or activation options. Prices are indicative only and may vary by country, with changes to the cost of raw materials and exchange rates.